Flood Out Restoration — 24/7 Water Damage & Flood Restoration in Longview, TX

Call (903) 235-2969 — answered 24 hours a day, 7 days a week, and on-site in 60 minutes for Longview, Tyler, Kilgore and Marshall.

One local team — from emergency water removal through complete reconstruction. Flood Out Restoration is a locally owned, IICRC-certified restoration company with more than 25 years of experience, based at 515 Delia Dr in Longview, Texas, serving homeowners, property managers and business owners across East Texas, including Longview, Tyler, Kilgore, Marshall, Hallsville, Gladewater, White Oak and Henderson.

Restoration services

• Emergency water extraction and flood cleanup — standing water removal from homes and businesses after leaks, storms and flooding.
• Structural drying and dehumidification — drying walls, subfloors and framing with daily moisture readings until materials reach a dry standard.
• Mold inspection and remediation — containment, removal and cleaning of mold growth after water damage.
• Sewage backup cleanup — removal and sanitizing after toilet, drain and sewer line backups.
• Fire and smoke damage restoration — soot cleanup, odor removal and contents cleaning after a fire.
• Storm damage cleanup — wind, hail, roof leak and fallen-tree water damage.
• Pack-out and contents cleaning — inventory, packing, cleaning and storage of belongings during repairs.
• Reconstruction — drywall, flooring, cabinets, paint and full rebuilds after a loss.

What happens when you call

A real person answers, asks where the water is coming from and how long it has been there, and sends a crew. On site we stop the source when possible, take photos and moisture readings, extract standing water, and set up drying equipment. We check the drying progress every day and document each step so your insurance adjuster can see what was done and why.

Insurance claim help

We work directly with your insurance company and use Xactimate pricing to help make the claim process easier. Your coverage, deductible and policy limits decide what is paid, so we help you understand the scope before work starts. Learn more on our insurance claim help page.

Commercial properties

Businesses, churches, schools and apartment owners can join our commercial emergency program for a free facility walkthrough, water shutoff identification and a priority emergency contact.

Service areas in East Texas

Find local information for Longview, Tyler, Kilgore, Marshall, Henderson, White Oak, Hallsville and Gladewater.

Why East Texas homeowners call Flood Out Restoration

• Locally owned and operated in Longview, Texas — not a franchise call center.
• IICRC-certified technicians with more than 25 years of restoration experience.
• On-site in 60 minutes for Longview, Tyler, Kilgore and Marshall, with crews available 24 hours a day, 7 days a week, including holidays.
• One local team handles the whole loss: emergency water removal, drying, mold prevention, contents, and complete reconstruction.
• Photo and moisture documentation for every job, written so your insurance adjuster can follow it.
• Xactimate pricing, the estimating system most insurance carriers use.

Water damage restoration in Longview and East Texas

Water damage spreads fast. Within the first hours, water wicks into drywall, baseboards, carpet pad, cabinets and subfloors. Within a day or two, wet materials can start to swell, delaminate and grow mold. Our water damage restoration process starts with stopping the source, then extracting standing water with truck-mounted and portable extractors. We remove materials that cannot be saved, such as soaked carpet pad, and set up commercial dehumidifiers and air movers sized to the room. Every day we return to take moisture readings and adjust the equipment until walls, floors and framing reach a dry standard. Common causes we see in East Texas include burst supply lines, water heater failures, washing machine hoses, dishwasher leaks, slab leaks, roof leaks during spring storms, and frozen pipes during January cold snaps.

Burst pipe and frozen pipe cleanup

When a pipe bursts, shut off the main water valve, turn off electricity to wet areas if it is safe to do so, and call us. We extract the water, open wall cavities when water is trapped inside, and dry the structure so you can get the plumbing repaired and the walls closed back up. Our guide to preventing busted pipes explains how to protect your home before the next freeze.

Fire and smoke damage restoration

After a fire, soot and smoke residue keep damaging surfaces and leave a lasting odor. We board up and secure the property, remove soot from walls, ceilings and contents, clean or pack out belongings, treat odors, and rebuild damaged areas. Fire losses usually come with water damage from firefighting, and we handle both.

Mold remediation

Mold grows when moisture is left behind. Our mold remediation service sets up containment to keep spores from spreading, removes affected materials, cleans and treats the area, and fixes the moisture problem that caused it so the mold does not come back. East Texas humidity, crawlspaces and pier-and-beam homes make moisture control especially important.

Sewage backup cleanup

Sewage is contaminated water and needs to be handled by trained technicians with protective equipment. We remove the sewage, take out porous materials that cannot be safely cleaned, disinfect the area and dry the structure. Keep children and pets away from the affected area until it has been cleaned.

Storm damage and reconstruction

Hail, high winds and heavy rain can damage roofs, siding and windows and let water into your home. We tarp and secure the property, dry what got wet, and rebuild — drywall, insulation, flooring, cabinets, trim and paint — so you work with one company from the first call to the final walkthrough.

What to do right now if you have water damage

1. Stop the water at the main shutoff valve if you can.
2. Turn off power to wet rooms only if you can reach the breaker safely.
3. Take photos and video of the damage before anything is moved.
4. Move valuables, electronics and furniture out of the water if it is safe.
5. Call Flood Out Restoration at (903) 235-2969 and your insurance company.

Frequently asked questions

How fast can you get to my home?

We are on-site in 60 minutes for Longview, Tyler, Kilgore and Marshall, and we serve the surrounding East Texas towns around the clock.

Do you work with my insurance company?

Yes. We work directly with your insurance company, document the damage, and use Xactimate pricing to help make the claim process easier. Your policy decides what is covered.

How long does drying take?

Most rooms dry in three to five days, depending on how long the water sat, the materials involved and the weather. We check moisture levels every day and remove equipment only when the readings confirm the structure is dry.

Can you rebuild after the cleanup?

Yes. Our reconstruction team handles the repairs so you do not have to find a separate contractor.

Do you handle commercial properties?

Yes. We restore offices, stores, churches, schools, apartments, hotels and restaurants, and offer a free commercial emergency plan.

Contact Flood Out Restoration

Call (903) 235-2969 · Contact us · Frequently asked questions · Restoration blog